11-23-2016, 01:46 PM
ScottyB Wrote:I don't know man, maybe you would have a better experience than I did. I am (surprisingly) pretty cool-headed when it comes to poor customer service but I almost lost my shit a couple of times dealing with people at every level of that group. The fact that I had to file several formal complaints to force their hand to refund money they were basically stealing from me does not bode well for positive experiences. That was not their fiber division, so maybe it's different but I would maybe see how things shake out with AT&T bringing more competition to the area. Maybe it will actually cause the local provider to lower their rates a little to stay competitiveWRXtranceformed Wrote:This may be true on the cell service side, but on the internet side of their business I had to deal with their lying installation, service and customer service crews.
well...shit. tell me this:
AT&T just laid 1-Gbps fiber in our subdivision. my current internet is through a pretty lame local company that i chose, literally, only because they aren't named Comcast (who, as a company, may kindly go to hell). AT&T's price is only $10 more a month over what I have, as the intro price. i have the fastest package available and need my connection to be pretty robust because i'm moving big file transfers all over the place, all the time.
local company just raised their rates again and probably will again next year too. their connection can be janky...i'm pretty sure i'm not getting advertised speeds all the time.
worth it to move over to AT&T or keep the squirrely local company?
Posting in the banalist of threads since 2004
2017 Mazda CX-5 GT AWD Premium
Past: 2016 GMC Canyon All Terrain Crew Cab / 2010 Jaguar XFR / 2012 Acura RDX AWD Tech / 2008 Cadillac CTS / 2007 Acura TL-S / 1966 5.0 HO Mustang Coupe
2001 Lexus IS300 / 2004 2.8L big turbo WRX STI / 2004 Subaru WRX / A couple of old trucks
2017 Mazda CX-5 GT AWD Premium
Past: 2016 GMC Canyon All Terrain Crew Cab / 2010 Jaguar XFR / 2012 Acura RDX AWD Tech / 2008 Cadillac CTS / 2007 Acura TL-S / 1966 5.0 HO Mustang Coupe
2001 Lexus IS300 / 2004 2.8L big turbo WRX STI / 2004 Subaru WRX / A couple of old trucks
