The official tablet (and other useless electronics) thread!

[Jake]

So AT&T came through and really impressed me here.

They were still stressing that I would have to go through insurance even if I fixed the back glass of the S7 Edge and had a pristine phone ready to go for them. That's a $200 deductible. My beef with that is that had I been less honest on the phone yesterday and just said "yep, I'll have a nice phone ready to go for you!" then it wouldn't be a topic of conversation. So, I politely explained that to the support rep and she saw how that was frustrating. I got transferred to "Customer Retention" or something.

The retention gal was very nice and had me give her the Cliff's Notes of how I got this phone, battery sucks, here we are. I've been a customer with AT&T for nearly ten years and she wanted to keep me.

I'm getting an S7 Active in the mail, get to keep the S7 Edge, and she took $10 off of my bill every month.

So then. I suppose I will replace the S7 Edge back glass and sell the phone, see how the Active is (it's basically an S7 with a built-in Otterbox, I guess) and maybe sell that too, to get a Pixel. Maybe. The Active's battery is 33% larger than the Edge, and frankly, it may end up being a better phone for me given all the outdoorsy and car shit I do.

TL;DR: AT&T has good people in the right places.