You know what really grinds my gears?!

[Ken]

Fuckin inconsiderate assholes.

Backstory....I received an inbound lead inquiring about our services on my day off. I called the gentleman right away because that's how you make money. Set up an appointment and all is good. Go to appointment and meet him and his partner. I go through my needs analysis and presentation. I make my recommendation and of course there is a third partner (not present) who only speaks Russian that they need to discuss with. Well fuck this then. I ask to use their bathroom. When I return one of them asks what I can do if they sign today. I waive their implementation fee and all is well, we shake hands and I agree to return this Thursday to pick up the necessary paperwork to get them started.

Get to yesterday and I can't get a hold of them. Call today and when I ask for Karl I am hung up on. When I call back I can't get through. It seems whoever answered blocked my number as none of the three numbers I have work but when I call from the wife's cell it goes right through.

This is honestly the most childish thing I have ever seen a grown ass man pull. If you changed your mind that's fine with me - just tell me so that I can either overcome your objection or move on to the next guy. My time is worth quite a bit and I would rather not have to spend countless hours chasing down some asshole.

Looks to me like they just used your quote against someone else to get them to drop pricing maybe? Either way, total dick move.

Had something similar happen to me the other week, some customer using some used car buying tactics on me and I wasn't having it. Sorry, the already reduced pricing you asked for, twice, to meet "management's" budget is it. You cannot use that excuse a third time.